We understand the importance of providing convenient and flexible payment options for our tenants, and we’re pleased to offer several methods to make paying your rent as easy as possible. Here’s a rundown of the payment methods available to you:
- Online Portal: Our online portal allows you to make payments securely from the comfort of your home. You can set up automatic payments or make one-time payments using the following methods:
- ACH (Electronic Bank Transfer): $2.49 convenience fee per transaction.
- Debit Card: $10 convenience fee per transaction.
- Credit Card: 2.99% convenience fee per transaction.
- In-Person Payments: You can also make payments to our office using the following methods:
- Cashier’s Check
- Money Order
- Personal Check (unless your account is certified funds only)
- Electronic Cash Payslip (ECP): ECP is a convenient option for tenants who prefer to pay in cash. You’ll receive a payslip with a barcode that you can take to participating retailers to make your payment.
- Flex Pay: Here’s how Flex Pay works:
- Choose Your Payment Frequency: Instead of the traditional monthly rent payment, you now have the option to pay weekly, bi-weekly, or on a schedule that aligns better with your income cycle.
- Manage Your Budget More Effectively: Flex Pay allows you to spread out your rent payments over multiple pay periods, making it easier to manage your budget and cash flow throughout the month.
- Reduce Financial Stress: By breaking your rent into smaller, more frequent payments, Flex Pay can help reduce financial stress and provide you with greater peace of mind.
- How to Get Started: Simply click here to apply.
- Flexible Pay via Best Egg through your tenant portal
- Custom Payment Plans: Tailor payments to fit your budget.
- Ease of Use: Simple setup and management via the tenant portal.
- Automatic Payments: Reduce the risk of late fees.
- Financial Flexibility: Align rent payments with your income schedule.
- Enrollment Period: From 12:30 pm PST on the 3rd of the current month to the 3rd of the following month.
- Example: If you enroll at 1 pm PT on April 3rd, Flexible Rent will be available for charges starting May 1st. If you enroll on the 1st, it applies to that month’s balance.
- Credit Line Approval: Approval for a line of credit typically slightly more than 1 month’s rent, but less than 2 months. If the total balance exceeds the approved amount, you will need to use a different payment method.
- Flexible Rent is considered an online payment. If you are restricted to certified funds, this option will not be available.